4 Steps to Finding a Reputable Disaster Restoration Company
When water, fire, mold, or any type of damage occurs to your home, your safe haven is turned upside down and the one thing you want to do is turn back the clock. Since that isn’t possible, let’s look at how to find you some help, and keep it affordable at the same time. One thing to remember: Unless the issue is minor, such as a pipe breaking while you are staring at it and you turned off the water supply within five seconds, you will probably need help from trained pros — plus the financial support of your insurance company. After all, that’s why you pay premiums. Here are four simple things you can do. Call your insurance company Get the claim on record, give your agent a call and get the paperwork started. If you don’t, you may find down the road issues with coverage and paying for repairs. If disaster happens, call the insurance company. Search and call a professional restoration company Your insurance company may have a list of preferred companies or even say you must use someone in their network. That isn’t true. It is your home, and your coverage, and you have a lot of influence on who comes into your home to do the repairs. While you can get a recommendation from your insurance carrier, it’s your decision — look at local companies, analyze their reviews, and if you can, use companies that have been referred to you by someone you trust. Make sure they are certified Proper training in water damage restoration, fire and smoke cleanup, mold remediation, and other restoration jobs is a must. This often means certification, and you might look for companies that have training by the IICRC or the RIA, two globally recognized certification organizations. No matter what, you want to use a company that has proper training. This is a great way to do that. Are they responsive? If you contact a company and they don’t answer their phone or call you back right away, you might wonder if they will show up to do the repairs. Sure, they may promise on their website they are a 24-hour-a-day company, seven days a week… but if they are, why don’t they answer their phone? You don’t want to be chasing a company to do the work they promised you to do. When disaster strikes, don’t try to handle it all alone. Get help from a reputable company. After all, it pays to call a pro! |
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